Reduced budgets? Increased impact! : MmIT2012 in Sheffield
When one of us has attended a conference, seminar or training event we try to share what we have learned by making a brief presentation at our monthly staff meeting. In some we cases, we thought it would also be useful to write about it on our blog.
This account of the 2012 MmIT Conference was contributed by Nick
MmIT (Multimedia and Information Technology Group), a special interest group of CILIP, evolved from the merger of the AV Group (who originally dealt with gramophone records) and the IT Groups of the Library Association. This – their first conference for some years – was held at the University of Sheffield, was well attended (mainly by delegates from the academic and special library sectors) and exceptionally well organised. It was unsurprising that an interactive voting session – another feature of the day – was heavily in favour of resuming Annual Conferences.
The theme of the day ‘Reduced budgets, increased impact!’ was implicit in the two plenary sessions, the four workshops (delegates could choose to attend two) and the series of 5-minute sessions held immediately after lunch. One thread emphasised the potential of cloud technology to overcome the difficulties traditional library management systems have in offering unified access to conventional and digital content, the other highlighted the ways in which libraries can make use of free (or low-cost) web-based technologies to enhance their services.
The first plenary session was ‘Paradigm shift: a slate of new automation platforms’ delivered by Marshall Breeding, Director for Innovative Technology and Research at Vanderbilt University. Breeding, a long-time observer of the evolution of the uses of information technology in libraries, argued that we are at the beginning of a ‘paradigm shift’. He expects library management systems that are rooted in print and not well-suited to adapt to new content forms (so that digital content has to be provided through parallel systems) to give way to library platforms that enable a unified approach to content management.
He sees the key to achieving this shift as being a move to ‘web-scale’ technologies and a cloud-based environment where libraries make use of hosted multi-tenant software accessed via the web on a subscription basis to replace self-managed and discrete library management systems. Libraries would no longer own and manage their own data – the data will be “in the cloud” and libraries will make use of it in the way that suits their collections.
Breeding did make it clear that he was thinking, in the first instance, of the academic library environment, where the majority of funds are already spent on electronic content and that the 10-year ‘cycle of transition’ he foresaw might not apply to the public library sector, where he expected the older model to persist for longer.
The first workshop I attended was Dave Pattern’s ‘Discovering Discovery: experiences of implementing Summon at Huddersfield University’. He outlined the problems that Huddersfield had previously encountered with providing access to e-resources, such as needing multiple passwords and different interfaces (these seemed familiar to the academic library staff – and students – in the audience). A Library Impact Data Project had found evidence of a strong correlation between usage of e-resources (particularly journals) and academic achievement, but also a worryingly low usage of these resources.
After an e-resources review they had chosen to implement Summon, which allows the user to search the physical library stock, e-books (mainly digitised full text), journal and newspaper articles with a single search, thus satisfying the users’ preference for a ‘Google-like’ search without diminishing their ability to make use of the full range of library resources. The result has been a significant reduction in the number of complaints and a substantial increase in usage. (It should be remembered that the context here is one where users primarily need to have access to journal literature for the purposes of research).
In the second workshop ‘A free web toolkit for the modern library’ Claire Beecroft and Andy Tattershall of ScHAAR (School of Health and Related Research at Sheffield University) offered an entertaining survey of some of the (mostly) free online tools that are available to enhance and promote the service provided by a modern LIS. They divided them into ‘Pliers’ (how to pull people in), ‘Saw’ (how to cut costs), ‘Hammer and nails’ (how to pull things together) and ‘Trowel’ (how to spread the message). The tools demonstrated included various Google apps that can be used to replace Microsoft software, Mendeley (a reference management database), Prezi (an alternative to Powerpoint for creating presentations) and Vimeo (which ScHAAR use as an alternative to YouTube for posting online tutorials and publicity material).
They also (on a sobering note) stressed the importance of making sure that apparently free content taken from the web really is free and not the property of a copyright holder and (rather dampeningly) were doubtful about whether it was really possible to write an engaging institutional blog.
Their own blog is here .
Unfortunately Ross Mahon (Apps Edu Evangelist @Google) was ill and unable to present the second plenary session in person, so presented it from Ireland via Google Hangout, thereby demonstrating the potential of one of Google’s products (although – to be honest – I didn’t think this was an unqualified success). His presentation was mainly a demonstration of how various Google Apps for Education can be used to communicate better with the ‘Digital natives’.
In between the morning and afternoon sessions there were a series of five-minute presentations (including one from a Sheffield student about designing attractive QR codes) and the day finished with a Q&A session with all the speakers. Asked specifically about public libraries, one speaker said that free applications potentially offered public libraries the greatest opportunities precisely because we have the least money. When asked what he felt the greatest threat was, Andy Tattershall replied that it was that “the rug might be pulled from under our feet” – meaning that some of the things we have become used to getting for free might not always remain so.
The official MmIT blog contains an account of the day, with the slides from some of the speakers’ presentations and summaries of the workshops I missed. It has also been blogged by Michelle’s Library Stuff , Lady Pen’s Treasure Trove and Sensible Shoes and entertainingly live-tweeted (the tweets were displayed at the sides of the stage) by some of the students who were helping organise it and by some of the delegates (using the hashtag #MMIT2012).